Terms & Conditions — SohoSlot

These Terms and Conditions (the "Agreement") constitute a legally binding contract between you ("the User", "you", or "your") and SohoSlot ("SohoSlot", "we", "us", or "our"), the operator of the online gaming and sports-betting platform accessible at sohoslot.cam (the "Platform").

By accessing the Platform, creating an account, making a deposit, accepting any bonus, or placing a wager of any kind, you confirm that you have read, understood, and accepted every provision of this Agreement in full. If you do not accept these Terms and Conditions, you must immediately cease using the Platform and, if applicable, close your account.

SohoSlot reserves the right to update or revise this Agreement at any time. Continued use of the Platform following notification of changes constitutes acceptance of the revised terms. Users in Malaysia and other eligible jurisdictions should review this document periodically.

For the purposes of this Agreement, the following terms carry the meanings assigned below:

Registration and continued use of the Platform is permitted only if you satisfy all of the following criteria:

• You are at least 21 years of age. SohoSlot strictly enforces this minimum age requirement in line with responsible gambling standards applicable to casino-style entertainment.
• You are a natural person acting on your own behalf. Corporate entities, syndicates, and automated systems may not register as Users.
• You are not a resident of a jurisdiction where online gambling is prohibited or where SohoSlot has suspended services.
• You have not previously had an account terminated or suspended by SohoSlot for breach of this Agreement.
• You are not acting in a professional capacity on behalf of a business competitor, regulatory body, or third-party monitoring service without prior written consent from SohoSlot.
• You are not a current employee, director, contractor, or immediate family member of a current employee or director of SohoSlot or any of its affiliated entities.

SohoSlot may request documentary evidence of age, identity, residence, or payment source at any time. Failure to provide satisfactory documentation within a reasonable period may result in account restriction, suspension, or permanent closure, and any pending withdrawal may be withheld pending resolution.

Each eligible individual is permitted to hold one account only. Duplicate accounts, including accounts opened under variations of the same name or with different payment methods but the same underlying identity, are prohibited. SohoSlot reserves the right to close duplicate accounts and to confiscate any balances held therein.

You agree to provide accurate, current, and complete information during registration, including:

• Your full legal name as it appears on a government-issued identity document;
• A valid and personally accessible email address;
• Your date of birth;
• Your current residential address, which may include a Malaysian city such as Kuala Lumpur, Petaling Jaya, Shah Alam, Johor Bahru, or Penang.

You are responsible for maintaining the confidentiality of your login credentials. SohoSlot will not be liable for any loss resulting from unauthorised access to your account where such access arises from your failure to keep your credentials secure. Any suspicious access should be reported to SohoSlot support immediately.

SohoSlot accepts deposits via the Payment Methods listed in the Platform's cashier section. Accepted methods currently include Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX Bank Transfer. The availability of specific methods is subject to change without prior notice.

Deposits must originate from a payment instrument held in your own name. Third-party deposits are strictly prohibited. SohoSlot reserves the right to return funds deposited from unverified or third-party sources and to require KYC documentation before processing any related withdrawal.

• Minimum deposit: RM 30 (or as stated in the cashier at the time of deposit).
• Maximum deposit limits vary by Payment Method and account tier; refer to the cashier section for current limits.
• Processing times: e-wallet transfers (Touch 'n Go eWallet, Boost, GrabPay) and DuitNow are typically instant. FPX Bank Transfer may take 5 to 15 minutes subject to bank processing. SohoSlot is not liable for delays caused by third-party payment processors or bank maintenance windows.
• SohoSlot does not charge deposit fees; however, your bank or e-wallet provider may apply their own transaction charges.

Withdrawal requests are subject to completed KYC verification, satisfaction of any applicable Wagering Requirements, and an account standing in good order. SohoSlot may request supporting documentation — including but not limited to a copy of a national identity card (MyKad), passport, or bank statement — before approving a withdrawal.

Withdrawals will ordinarily be processed via the same Payment Method used for the most recent deposit. SohoSlot reserves the right to select an alternative channel where the original method is unavailable or where internal security procedures indicate an alternative is appropriate.

• Minimum withdrawal amount: RM 50 (or as stated in the cashier).
• Maximum withdrawal amounts may vary by account tier and Payment Method.
• Bonus Funds are not directly withdrawable. Only cash winnings derived from completed wagering requirements are eligible for withdrawal, subject to any applicable maximum cash-out cap.
• SohoSlot processes approved withdrawal requests within the timeframes stated in the cashier. Actual receipt of funds is subject to processing times of the User's bank or e-wallet provider.

SohoSlot offers various promotional incentives including welcome bonuses, reload bonuses, cashback rebates, birthday bonuses, and referral rewards. Each promotion is governed by specific terms published alongside the offer. In the event of conflict between promotion-specific terms and this Agreement, the promotion-specific terms prevail with respect to that offer.

General bonus conditions applicable to all SohoSlot promotions include:

• Wagering Requirements: All Bonus Funds are subject to a Wagering Requirement before withdrawal. The applicable multiplier is stated in each promotion. For example, a 20× requirement on a RM 100 bonus means the User must wager a total of RM 2,000 before the derived winnings become withdrawable.
• Maximum Bet During Bonus Play: While Bonus Funds are active, the maximum permissible stake per round or per bet is RM 25, unless a higher limit is expressly stated in the relevant promotion. Bets exceeding this cap may result in forfeiture of the bonus and associated winnings.
• Game Contribution Rates: Slots typically contribute 100% toward Wagering Requirements. Table games, live dealer games, and other formats may contribute a reduced percentage. The contribution schedule is available in the individual promotion terms.
• Bonus Expiry: Unclaimed or unconverted bonuses expire within the period stated in the promotion (commonly 7, 14, or 30 days from crediting). Expired bonuses are automatically forfeited.
• One Bonus Per Promotion: Each promotion is available once per eligible User, device, household, shared computer, and payment method unless expressly stated otherwise.
• Non-transferability: Bonus Funds and associated winnings may not be transferred between accounts or converted to a form other than the currency of the account.

The Platform is provided for lawful personal entertainment purposes only. You agree not to use the Platform in any manner that:

• Violates any applicable law or regulation, including laws of Malaysia or any other jurisdiction applicable to you;
• Involves the use of automated software, bots, scrapers, or other technological means to place wagers, extract data, or manipulate outcomes;
• Constitutes collusion, match-fixing, advantage play in violation of game rules, or any other form of fraud against SohoSlot or other users;
• Involves the use of proceeds from criminal activity, including any form of money laundering;
• Infringes the intellectual property rights of SohoSlot or any third party;
• Disrupts the normal operation of the Platform or its underlying infrastructure;
• Involves the creation of fictitious accounts, the use of another person's identity, or the provision of false registration information.

SohoSlot employs technical and human monitoring to detect prohibited conduct. Where a breach is identified, SohoSlot reserves the right to act in accordance with Section 12 (Suspension and Termination) of this Agreement.

SohoSlot is committed to supporting responsible gambling behaviour. The Platform is intended as entertainment, not as a means of generating income or resolving financial difficulties. You acknowledge that:

• You are gambling voluntarily, with funds you can afford to lose;
• Gambling outcomes are determined by random or statistical processes and are not predictable or controllable;
• Chasing losses is a recognised risk factor for problematic gambling behaviour.

SohoSlot provides voluntary account controls including deposit limits, wager limits, session time reminders, cooling-off periods, and self-exclusion. Players who believe gambling is adversely affecting their wellbeing are encouraged to activate these controls via their account settings or by contacting SohoSlot support.

For information about responsible gambling tools and support resources available to Malaysian users, please refer to the dedicated Responsible Gambling page. SohoSlot reserves the right to impose mandatory account restrictions where internal monitoring suggests a player may be experiencing gambling-related harm.

All content on the Platform — including but not limited to the SohoSlot brand name and logo, website design, graphic elements, game interfaces, software, text, and data — is the proprietary property of SohoSlot or its licensed content providers. No content may be copied, reproduced, distributed, publicly displayed, or used for any commercial purpose without the prior written consent of SohoSlot.

Nothing in this Agreement grants you any licence or right in respect of SohoSlot's intellectual property other than the limited, revocable right to access the Platform for personal entertainment purposes in accordance with these Terms.

To the fullest extent permitted by applicable law, SohoSlot, its officers, directors, employees, agents, and technology providers shall not be liable for:

• Any loss of funds arising from gambling activity conducted on the Platform;
• Interruptions, errors, or unavailability of the Platform resulting from scheduled maintenance, technical failure, or events outside SohoSlot's reasonable control;
• Loss of data or account access where such loss results from the User's failure to maintain the security of login credentials;
• Delays in deposit or withdrawal processing attributable to third-party payment processors, including banks and e-wallet operators;
• Any indirect, consequential, incidental, or punitive damages arising from the User's use of or inability to use the Platform.

Where SohoSlot is found liable in any circumstances, its aggregate liability to any individual User shall not exceed the total net deposits made by that User to the Platform in the 30-day period immediately preceding the event giving rise to the claim.

SohoSlot may suspend, restrict, or permanently close any account — and forfeit the balance held therein — where there is evidence or reasonable suspicion of:

• Breach of any provision of this Agreement;
• Fraudulent activity, including the use of false identity documentation or stolen payment credentials;
• Collusion, cheating, or manipulation of game outcomes;
• Abuse of bonus or promotional structures in a manner not consistent with genuine recreational play;
• Money laundering or any other criminal activity;
• Provision of false age or residency information during registration or KYC verification.

Where a suspension or closure is enacted, SohoSlot will notify the User via the registered email address where reasonably practicable. In cases involving fraud or criminal activity, SohoSlot is not required to provide advance notice and may report the matter to relevant authorities.

Users may request voluntary account closure at any time by contacting SohoSlot support. Any available Real Money balance (net of any outstanding Wagering Requirements on Bonus Funds) will be returned via the User's registered Payment Method following satisfactory verification.

This Agreement, and any dispute or claim arising from or in connection with it (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which SohoSlot is registered and licensed to operate. Users accessing the Platform from Malaysia acknowledge that local laws and regulations concerning online gaming may apply concurrently.

Any dispute that cannot be resolved informally through SohoSlot's customer support channels shall be referred to binding arbitration in accordance with procedures notified by SohoSlot, unless mandatory consumer protection provisions in the User's jurisdiction require otherwise.

SohoSlot reserves the right to modify, supplement, or replace any part of this Agreement at any time. Material changes will be communicated to registered Users via the email address on file and/or by a prominent notice on the Platform. Non-material corrections, clarifications, and formatting changes may be made without separate notification.

The date of the most recent revision is displayed at the top of this document. It is your responsibility to review the Agreement periodically. Continued use of the Platform after the effective date of any change constitutes your acceptance of the revised terms.

If you have questions about these Terms and Conditions, require clarification on a specific clause, or wish to submit a complaint, please contact SohoSlot through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week via the Platform

SohoSlot aims to respond to written queries within 3 business days. Complex account or compliance matters may require additional time. Players based across Malaysia — including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam — are welcome to correspond in English.